FAQ — Amanda Schneider Therapy

Question 1

How do I know if therapy is right for me?

Accepted Answer

If you've been feeling stuck, overwhelmed, or like something just isn't working — therapy might help. You don't need to be in crisis to benefit from support. Many people come to therapy simply because they want to understand themselves better or navigate a difficult period with more ease. A free consultation is a low-pressure way to explore whether it feels like a good fit.

Question 2

What happens in the free consultation?

Accepted Answer

The free 15-minute consultation is a chance for us to connect and see if we're a good match. I'll ask a little about what's bringing you to therapy, and you're welcome to ask me anything about my approach or how I work. There's no obligation — it's simply a conversation.

Question 3

What should I expect in the first session?

Accepted Answer

The first session is mostly about getting to know each other. I'll ask about your background, what's been going on, and what you're hoping to get from therapy. It's also a chance for you to get a feel for how I work. There's no pressure to share more than you're ready to — we go at your pace.

Question 4

How long does therapy take?

Accepted Answer

It depends on what you're working on and what you're hoping to achieve. Some people find that 8–12 sessions gives them what they need; others prefer longer-term support. We'll check in regularly about how things are going and adjust as needed. There's no set timeline — it's your process.

Question 5

Is virtual therapy as effective as in-person?

Accepted Answer

Research consistently shows that virtual therapy is just as effective as in-person therapy for most concerns, including anxiety, depression, trauma, and life transitions. Many clients actually find it easier to open up from the comfort of their own space — and the flexibility makes it easier to stay consistent.

Question 6

What do I need for a virtual session?

Accepted Answer

A private, quiet space where you feel comfortable talking, a device with a camera and microphone (phone, tablet, or computer), and a stable internet connection. That's it. I use a secure, PIPEDA-compliant video platform — you'll receive a link before each session.

Question 7

Where in Canada do you offer services?

Accepted Answer

I offer virtual therapy to adults across Canada. Because sessions are fully online, you can access support from wherever you are — whether that's a major city or a smaller community where in-person options may be limited.

Question 8

What are your fees?

Accepted Answer

Please reach out directly for current fee information. I'm happy to discuss this during our free consultation or by email before you book.

Question 9

Do you offer a sliding scale?

Accepted Answer

I have a limited number of sliding scale spots available for clients who need them. If cost is a barrier, please mention this when you reach out — I'll do my best to find something that works.

Question 10

Is therapy covered by insurance?

Accepted Answer

Many extended health benefit plans cover services provided by a Registered Psychotherapist. Coverage varies by plan, so I'd recommend checking with your insurance provider before we begin. I provide receipts after each session that you can submit for reimbursement.

Question 11

Do you direct bill insurance?

Accepted Answer

At this time I do not direct bill. Payment is due at the time of each session, and I'll provide a receipt you can submit to your insurance provider for reimbursement.

Question 12

How often will we meet?

Accepted Answer

Most clients start with weekly sessions, which tends to build momentum and consistency early on. As things progress, we may shift to bi-weekly or monthly — whatever makes sense for where you are.

Question 13

What is your cancellation policy?

Accepted Answer

I ask for at least 24 hours' notice if you need to cancel or reschedule. Late cancellations or missed sessions may be charged the full session fee. I understand that life happens — if something comes up, just reach out as soon as you can.

Question 14

Is everything I share confidential?

Accepted Answer

Yes. What you share in therapy stays between us. There are a small number of legal and ethical exceptions — for example, if there is a risk of serious harm to yourself or others — but I'll always explain these limits at the start of our work together. Confidentiality is something I take seriously.

Questions are a good place to start.

Getting started

Virtual therapy

Fees & insurance

Practical details

Still have questions?